Booking

How to order?

We required a minimum of 3 weeks notice in advance. All times subject to Date Availability. The minimum charge for custom fondant cake starts at RM350 (for 1.5kg 5/6 inch diameter)  and varies accordingly to the complexity of the design, the number of tiers, etc. delivery, if required, is calculated separately. Sketch designs are KoutureCakes sole property and cannot be shared until a non-refundable deposit is made. 

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Payment

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How to pay?

A deposit of 50% of the total price is required before starting any order and balance payment is required by cash on collection/delivery. For online banking payment, the remaining balance has to be transferred before collection/delivery. Payment can be made by cash/bank transfer/ direct debit.

BANK DETAILS : 

MAYBANK

KOUTURE CAKES

ACC NO : 5644 2752 1014

Delivery

How about delivery?

For a small cake order, we personally love to have our client to come and collect at our place at Datuk Keramat Kuala Lumpur, otherwise, we will charge the delivery depends on your location, cake delivery via GrabDelivery/LalaMove is available depends on your preference/request. For 3 tier cake and above, delivery are free within Kuala Lumpur area, additional payment will be charge depends on location.

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Refund

Cancelation & Refund

Deposits are NON-REFUNDABLE,  the only exception is in case the order can not be fulfilled by our side, then, a full refund will be given. In case of cancellations, if the cake has been paid in full, the remaining 40% of the total price will be refunded.